"What's the average resolution time for support tickets?",
'Can you predict the NPS scores trend for the next quarter?',
'Estimate the churn rate for the next six months',
'Forecast the expected number of support tickets for next month based on historical data',
'Predict the revenue per customer for the next quarter',
'Provide a forecast of agent performance scores for the upcoming month',
'Can you fetch the customer profiles of all VIP customers who signed up in the last year with their preferred contact methods?',
'Could you get me the knowledge base usage stats for users who rated resources as not helpful, including resource types and feedback comments?',
'Fetch call center logs for escalated calls to level 2 or higher, including agent IDs, call durations, and call results',
'I want to see the training records for staff who completed compliance training in Q2, including their assessment scores and certifications',
'Provide me with all social media engagements from Facebook in the past month, including customer posts, company responses, likes, and shares',
'Fetch the call center logs and correlate with the churn analysis data to see if calls led to churn',
'Get me the customer profiles along with their latest NPS scores',
'Provide the total revenue per customer and their product usage stats',
'Retrieve the support tickets along with the customer feedback for those tickets',
"Show me the agent performance metrics and include the training records they've completed",
"How would moving customers from 'Monthly' to 'Annual' billing cycles affect total revenue?",
"If we implement auto-renewal for all customers, what's the projected increase in renewal rates?",
'If we increase training hours for agents by 10%, what impact might that have on quality assurance scores?',
'What if we reduce the average response time by 20%; how would that affect customer satisfaction scores?',
'What would be the effect on NPS scores if we excluded all detractor feedback?',
'show me our total number of tickets broken down by month. Also, include the number of tickets that were transferred in that month as well. Also, include how many tickets required follow up in that given month. Oh, and can you put this on a line chart? make the chart show tickets transferred',
'Identify the key drivers behind negative customer experiences and how they vary across different communication channels and issue types.',
'Provide a detailed analysis of unresolved tickets that have been reassigned multiple times, focusing on any common factors that might be causing delays.',
"Calculate whether there's a relationship between agents' training hours and their quality assurance scores, taking into account the different types of certifications they've earned.",
'Analyze if the time when feedback is provided influences the type of feedback received, and whether the feedback channel affects customer satisfaction ratings.',
'Determine how the frequency of escalated issues impacts customer churn rates, and identify any trends among different customer segments.',
'Assess whether tickets that were reopened had different response times compared to those resolved on the first attempt.',
'Evaluate if escalations managed by supervisors result in quicker resolutions than those handled by regular agents.',
'Determine if users who find resources via search are more likely to rate them as helpful compared to those who navigate through categories.',
'Analyze the differences in call durations and outcomes between inbound and outbound calls across various call purposes.',
'Investigate how encryption impacts email response times and customer sentiment expressed in email communications.',
'Compare resolution rates between chats initiated proactively by agents and those started by customers, and analyze any differences in customer satisfaction.',
'Assess whether customers with higher social influence receive faster responses and more favorable resolution statuses on social media platforms.',
'Identify any patterns of SLA breaches related to specific issue types or agents, and determine if certain factors contribute to higher breach rates.',
"Analyze if there's a correlation between the number of errors customers encounter and the length of their usage sessions.",
'Break down total revenue by subscription tiers and evaluate the impact of applied discounts on overall revenue generation.',
"Find instances where significant account changes were made without the customer's acknowledgment and see if these correlate with an increase in support inquiries.",
"Analyze how early termination fees influence customers' decisions to renew, especially across different lengths of contracts.",
"Determine if customers who have opted out of surveys differ significantly in their NPS scores from those who haven't, particularly within specific industries.",
'Evaluate whether the number of training hours correlates with higher assessment scores and increased likelihood of earning certifications among staff.',
'Identify customers who have not consented to data usage and analyze how their communication preferences and loyalty statuses compare to those who have given consent.',
'show me our top rewards earners plz',
'do customers who we surveyed over email have a higher scores from the last 6 months than those that did the survey in app',
'do customers who we surveyed over email have a higher scores over the last 6 months than those that did the survey in app'